商務英語:如何用英語打第一通電話
有人說接電話是被動接受,那么打電話就是主動出擊了,那么在商務場合該如何運用專業的英語術語進行打電話呢,下面馬上學起來!
打電話必備第一句:自我介紹
經典表達:
Hello, this is XXX from human resource. May I speak to XXX?
你好,我是人力資源部的XXX。請問XXX在嗎?
舉一反三:
Good morning. This is XXX with ABC Company/Department, calling from Beijing/Shanghai. Can I speak to XXX?
Hello. It’s XXX from ABC Company. Is XXX here?
2.打電話必備第二句:說明來電原因
經典表達:
I’m calling in regards to the order XXX made 3 days ago.
我打電話來是為了問一下關于XXX三天前下的`訂單的情況。
舉一反三:
I’m calling to the annual report.
I’m calling about the contract.
3.打電話必備第三句:Ta什么時候回來?
經典表達:
When can I expect him back?
他大概什么時候會回來?
舉一反三:
When will he be back?
When would be a good time to reach him?
When will she be available to take my call?
4.打電話必備第四句:我能留個口信嗎?
經典表達:
May I leave a message for him?
我能給他留個口信嗎?
舉一反三:
Could you please connect me to his voice mail?
I think I’ll leave a message.
5.打電話必備第五句:請Ta給我回電好嗎?
經典表達:
Please tell him/her that XXX called and have him/her return my call.
請告訴他/她XXX打過電話,讓他/她給我回電。
舉一反三:
Please let XXX know I called and have him/her call me back ASAP.
Could you tell XXX to ring me back?
6.打電話必備第六句:我再打過來吧。
經典表達:
I’ll call again later.
我再打過來吧。
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