身在職場怎樣回答沒有把握的事情
在辦公事務中,若有客戶向你咨詢一件你沒有把握的'事情,你該如何回答呢?我們看看下面這位是怎么回答的吧!
A: Good morning. Can I help you?
B: Good morning. Is this Modern Office Ltd.?
A: Yes it is.
B: I'm Mike & C. Ltd. I want to know if our order is in shipment.
A: I'm afraid I'm not sure on that. Is there a number where you can be reached?
B: Yes, 852-3432. How soon can you get back to me?
A: I should be able to get this information for you by this afternoon. I'll call you as soon as I know.
B: All right. Please leave a message with my secretary if I'm not in.
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