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淺談導游帶團技能
畢業論文
淺談導游帶團技能
摘 要:導游是1個國家(或地區)的代表、是人民的友好使者。導游帶團的優劣直接影響到團隊的質量。導游的帶團技能已成為旅行社業普遍關注的重點。本文首先闡述了導游帶團技能的概念及意義。然后就導游帶團技能中的形象塑造、協作技能、心理服務技能、引導游客觀景賞美技能以及協調與各相關部門關系的5個方面進行了詳細的介紹,最后就如何提升導游帶團技能提出對策。
關鍵詞:導游;帶團技能;提升
A Brief Study on the Skill in Leading the Package Tour
Abstract: The tourist guide is a representative of a country (or a region), and also a friendly envoy of all the people. The skill in leading the package tour has been a focus commonly concerned by tourism. This thesis first presents its importance, and then sets forth in details its five aspects: image design, cooperating skill, psychologically-serving skill, skill in leading tourists, and negotiating with the related departments. In the end, it puts forward some measures to promote it.
Keywords: tourist guide;the skill in leading the package tour;promote
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